Last updated: September 2025
KEYPATH EDUCATION, LLC d/b/a ClickClinicals (who we refer to, together with our affiliates, as “ClickClinicals,” “us,” “we,” or “our,” depending on the context) respects your privacy, and takes the privacy and security of personal information seriously. This Privacy Policy explains our practices with respect to personal and non-personal information we collect and process about you. This includes information we collect through, or in association with this ClickClinicals website (Site) and our related social media sites (such as LinkedIn, Facebook, YouTube) (collectively, the “Site”), as well as through any other contact you have with ClickClinicals. References to “you” and “your” refer to you as a visitor to and user of the Site whether you are a student, a preceptor, a university representative or a other visitor.
This Privacy Policy explains:
- What information we collect, how we collect that information, and how we use that information;
- When and with whom we may share information we collect; and
- Your choices and rights regarding your personal information.
PLEASE CAREFULLY READ THIS PRIVACY POLICY. By accessing, browsing, or otherwise using the Site and interacting with us, you are creating a binding contract between you and us, and you are acknowledging that you have read, understood, and agreed to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy and would prefer that we not collect, use or share your information as we describe, you should not use the Site or provide us with any personal information. This Privacy Policy may be revised from time to time, so please ensure that you check this Privacy Policy periodically to remain fully informed.
COLLECTION AND USE OF PERSONAL INFORMATION
A. What We Mean By “Personal Information.”
“Personal Information,” “Personally Identifiable Information” or “Personal Data” refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a specific individual. Personal Information generally includes information such as your name, mailing address, email address and phone number. In addition, we may collect data that is not identifiable to you or otherwise associated with you, such as aggregated data, that is not personal data. To the extent this data is stored or associated with personal information, it will be treated as personal information; otherwise, the data is not subject to this Privacy Policy.
B. How We Obtain Your Personal Information.
Directly From You
We will collect Personal Information from you only if you voluntarily provide it to us directly. For example, if you decide to contact us, such as through a “Contact Us,” “Request More Information,” or similar links on the Site, or if you create an account or, if you sign up to receive newsletters or other materials, you may provide us with your name, email address, and any other information you choose to include with your submission such as education and professional or employment related information. If you are a student and request a preceptor match for clinical rotation requirements, we will obtain Personal Information from you so that we, and potential preceptors or clinical sites, provide you with the services that you have signed up to receive; such Personal Information may be directly provided by you through our Site and through platforms that allow us to schedule, chat and converse with you over the course of your clinical match.
If you choose not to provide certain Personal Information, that choice may make it difficult or impossible for you to receive a preceptor/clinic match, access services through the Site or receive newsletters and other information that may be of interest to you. For example, you may not be matched with a preceptor/clinic for clinical rotation. However, it is ultimately your choice whether you want to interact with us and receive clinical matching services.
Automatically or Indirectly From You
When you visit the Site or interact with content that we send to you, we passively collect information from you, including your internet protocol address (“IP address”), browser type, operating system, device identifier, device model, software version, or mobile or ISP carrier information. We use cookies and other technologies to collect information about your visit to the Site such as the date and time of your visit, the information you searched to find the Site, your activity on the Site and your clicks on our ads. “Cookies” are small files which may be stored on your computer during your use of the Site and contain data about your use of the Site. We use session cookies (which expire when you close your browser) and persistent cookies (which stay on your computer until you delete them or after a specified expiry date) to understand more about your activity on the Site. Please see our Cookies Policy below for more details about how we use Cookies and other tracking technologies and how you can control the cookies set on your browser.
C. The Type of Personal Information We Collect and How We Use It.
1. Personal Information We Collect Directly
The categories of Personal Information you may be asked to provide us directly, and how we may use that Personal Information, are described below.
|
Category of Personal Information |
How We Use Personal Information |
|---|---|
|
Contact Information such as your name, email and physical addresses and phone numbers |
To identify you, provide you with information, perform services for you and market to you subject to your right to opt out |
|
Communication, Activity and Marketing Information such as your interactions with our advertising, outreach and social media |
To allow you to participate in the Site and request Services, ensure quality of our services, provide information you request and market to you subject to your right to opt out |
|
Personal and Demographic Information such as your age, gender, education level and employment history |
To ensure quality of our Services, respond to your inquiries, provide information you request, facilitate finding a clinical match |
|
School Program and Rotation Information such as your clinical rotation requirements and course information |
To assist you with finding a clinical match |
2. Personal Information We Obtain From Third Parties
In addition to the Personal Information that we collect directly from you through your interaction with the Site and your participation in the clinical matching services, we may combine and enhance some Personal Information with information we receive from third parties as long as we use the combined information as described in this Privacy Policy. In addition, we may use your Personal Information to generate non-personal information, such as demographic information that helps us understand the general characteristics of our users. When we do so, we will take reasonable measures to ensure that the information is no longer personally identifiable and cannot later be used to identify you.
3. Certain Generally Applicable Uses of Personal Information
The Personal Information we collect directly and indirectly may be used for the following additional purposes:
- Our internal record-keeping;
- To enable us to contact you by e-mail, text or phone for any of the above purposes for using your Personal Information;
- Where necessary as part of any restructuring of ClickClinicals and its affiliates (the Keypath Group);
- For compliance with legal, regulatory, and other good governance obligations;
- To convert Personal Information into pseudonymous and/or anonymous data, and use it (normally on an aggregated statistical basis) for research and analysis;
- To gain insight that enables us to measure the effectiveness of our services;
- To learn about students and preceptors so that we can improve the clinical matching service and provide you and others with better services;
- To provide students clinical experiences, as applicable; and
- To evaluate students’ and preceptors’ needs and resources applicable to clinical placements; and
- To tailor our marketing messages to your specific interests, needs, and abilities.
When we use your Personal Information for our business purposes, those business purposes include working with our network of preceptors to facilitate a clinical match, interacting with students , marketing our products and services, improving and developing new products and services, and ensuring the productivity, functionality, and security of the Site.
4. Health Information Contained in Personal Information
You should not provide protected health information (PHI) through the Site or to any representative at any time, ClickClinicals does not monitor or screen for information that may qualify as PHI.
D. How Long We Keep Personal Information.
We will keep your Personal Information as long as we have a business need to do so and/or as necessary to meet the purpose for which the information was collected and used, unless a longer period is required by law. For example, we will keep the Personal Information associated with your account for as long as you maintain it. Business needs for which Personal Information may be retained include legal, tax, accounting, risk management, and other business purposes.
It is important to note that some information may be made public with your consent. For example, with your consent we may use your image and testimonials in promotional materials. Accordingly, your information will be able to be seen and republished for as long as the marketing materials continue to be posted online, or as long as the hard copies remain in existence. In addition, we may make available services that enable you to post information on the Site in public forums and on message boards. In these cases, once posted the information will be able to be seen and republished by others for as long as the web page remains active. Even if web pages are deleted, they may continue to be accessed if they are archived or cached. Therefore, you should think carefully before giving your consent to the use of your name, image, and comments in any materials and, if applicable, before posting anything in any public area of the Site.
How We Collect and Use Non-Personally Identifiable Information
A. What Is Non-Personally Identifiable Information?
Non-personally identifiable information refers to information that is not and cannot be used to identify a specific individual. This may include deidentified or aggregated information about the statistical characteristics of the visitors to the Site. While this information may define how you fit into a particular group of people, it is not unique to you, and it cannot be used (without other information) to specifically identify you. This section describes how we collect and use non-personally identifiable information.
B. The Non-Personally Identifiable Information We Collect and Why.
When you visit the Site or interact with us electronically (such as through email), we may automatically collect standard internet and website log information, and details of patterns about how the Site visitors behave. This information includes your internet service provider name, your operating system, your browser type and browser language, the IP address of your computer or other device your access times, the website that referred you to the Site, the specific web pages you visit and the date and time of those visits, and links clicked as you visit the Site. None of this information on its own is considered Personal Information (unless and until it is actually combined with information in a way that would allow someone to identify a specific individual).
We use this information to evaluate the Site; to find out which parts of the Site are popular or that may need improvement, and to enhance your and others’ Site experiences.
C. Cookies and Other Tracking Technologies.
The Site utilizes “cookies”, anonymous identifiers and other tracking technologies such as web beacons, which enable us to distinguish you from other users and provide you with information that is customized for you. For more information, see our Cookie Policy below.
D. Analytics Services.
The Site may use analytics tools and services to collect information about use of the Site, such as how often users visit the Site, what pages they visit when they do so, and what other sites they used prior to visiting the Site. We use the information we collect from the analytics services to maintain and improve the Site and our services. The analytics services we use include Google Analytics, Facebook Ads, and others.
E. Anonymous Information.
Anonymous information refers to information that does not enable identification of an individual user, such as aggregated or demographic information. We may use anonymous information or disclose it to third party service providers to improve the Site and our services. We may also disclose anonymous information to third parties, including market research firms.
COOKIES POLICY
A. What Are Cookies?
Cookies are small amounts of data that are stored on your browser, device, or the page you are viewing when you visit a website. Some cookies are deleted once you close your browser or application (session cookies), while other cookies are retained even after you exit so that you can be recognized when you return (persistent cookies). Cookies do not typically contain any information that personally identifies a user, but Personal Information that we store about you may be linked to the information stored in and obtained from cookies.
B. How We Use Cookies.
We use both session and persistent cookies on the Site. The cookies we use are generally divided into the following categories:
- Mandatory cookies: These are cookies that are required for the operation of the Site, such as cookies that enable you to log into secure areas.
- Functional cookies: These are cookies that remember choices that you make when you visit the Site such as language options. They help to make your visit more personal and assist your navigation of the Site.
- Analytics/Marketing cookies: These are cookies that automatically collect information about your use of the Site, such as the pages you visit, and the links you followed. These help us recognize previous visitors to the Site and understand how many people are using the Site and how they navigate through it. As mentioned above, we use analytics services to analyze user behavior, so these third parties will place these types of cookies on the Site.
C. Your Choices About Cookies.
Most web browsers automatically accept cookies, but you can usually change your settings to prevent that, such as by having your device warn you each time a cookie is being sent or choosing to turn off all cookies. On the Site, you will be able to disable all cookies other than mandatory cookies. This can be done through your web browser settings, and because each browser is different, you should look at your browser’s “Help” menu to learn how to modify your cookie settings. There are also online resources that may help you learn more how to opt out of targeted behavioral advertising from many major third-party network advertisers.
If you do disable cookies from your browser, you may not be able to access certain sections of the Site that use essential cookies, and this may make your experiences on the Site less efficient.
HOW WE MAY SHARE INFORMATION
A. Sharing Information with a Clinical Site and/or Preceptor.
If you are a student, we collect, use, and process your Personal Information to facilitate a clinical match, and accordingly, it will be shared with potential preceptors or clinical sites for all purposes consistent with this Privacy Policy, including to process your application and facilitate a clinical match. In addition, we may also collect and share your Personal Information with the preceptor or clinical site so that we can collaborate with them to develop, deploy, and deliver rotations for clinical experiences.
Please note that we have no control over how the preceptor or clinical site uses Personal Information and other information we share with them. Our preceptors and clinical sites are third parties, and each has its own privacy policies. Their collection and use of your Personal Information is subject to their policy, which will be different from this Privacy Policy.
If you are a preceptor, we collect, use and process your Personal Information to facilitate a student match, and accordingly, it will be shared with potential students for all purposes consistent with this Privacy Policy, including to process and facilitate a clinical match.
B. Sharing Information with Others.
We may share information with other third parties in the following circumstances:
- We share Personal Information with third parties when you ask us to do so.
- If you are a student, we may share your information, including Personal Information, so that we or others may provide you with periodic mailings, or may contact you regarding products, services, or events. Depending on our relationship with preceptors or clinical sites and the requirements you have indicated, this may include sharing your Personal Information with clinics so that we or they can contact you regarding a potential clinical rotation. If you do not wish for us to share your information in this manner, please let us know by contacting us at info@clickclincials.com
- If you are a preceptor, we may share your information, including Personal Information, so that we may provide you with periodic mailings, or may contact you regarding our products, services, or events. This may include sharing your Personal Information with students so that we or they can contact you regarding a potential clinical rotation. If there are limits to you wish for us to share your information in this manner, please let us know by contacting info@clickclinicals.com.
- We may share Personal Information with our service providers to perform tasks on our behalf, and we may need to share Personal Information with them to provide services to you. For example, such service providers may be payment processors, IT service providers, commercial email providers, security consultants and other vendors we engage so that they may provide services to us or on our behalf. Other parties are provided with Personal Information so that they can provide the data enrichment services discussed above. Unless we tell you differently, they do not have any right to use your Personal Information beyond what is necessary to assist us.
- We may share information, including Personal Information, with our corporate affiliates for our and their legitimate business purposes, including the potential expansion and promotion of our and their product and service offerings, and other uses consistent with the purposes described in this Privacy Policy.
- We will share Personal Information with third parties for other purposes if we have your express “opt-in” consent to do so.
- We may disclose non-personal, aggregate, anonymous data in a de-identified format for any legitimate business purpose.
- We may disclose Personal Information at the request of law enforcement or government agencies or in response to subpoenas, court orders, or other legal process to establish, protect, or exercise our legal or other rights or to defend against a legal claim, or as otherwise required or allowed by law.
- We may disclose Personal Information if we believe that such action is appropriate to (a) protect the rights, property, or safety of a user of the Site or any other person, (b) investigate or prevent a violation by you of any contractual or other relationship with us or a preceptor, (c) investigate or prevent your actual or potential illegal, fraudulent, or harmful activity, or (d) detect, prevent, or otherwise address fraud, security, or technical issues.
- We may share information, including Personal Information, in connection with, during negotiations of, or as a part of the closing of any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not sell, rent, or lease any Personal Information that we collect about you through the Site to anyone for any purpose, other than as described in this Privacy Policy.
SOCIAL SHARING FEATURES AND THIRD-PARTY WEBSITES
The Site may offer social network and similar sharing features, such as Facebook, Twitter, Instagram, and YouTube buttons, which let you share information related to the Site and our services. In addition, the Site may include links to other third-party websites. Those sites, and the third parties’ use of any data that may be collected by those sites, are not governed by this Privacy Policy. You should always review the privacy policies of any site you visit before submitting your Personal Information.
If you permit a connection between the Site and your social network page(s) or another third-party site, we (and the other site operator) may be able to identify you, and associate the information we (and they) receive with information we (and they) already have about you. In addition, depending on how you use those features and your settings with the social network or other third-party site, the information you share may be available to others, including your friends and/or the public. For more information about how your information may be shared through those social networks and other third-party sites once it is provided to them, review the privacy policies of those social networks and other third-party sites.
Our Security Measures
We use commercially reasonable security measures to prevent unauthorized persons from accessing our files or tampering with our technology and to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include internal staff dedicated to information technology infrastructure and security, and an ongoing program of works reviewing and enhancing our technical, physical and procedural security processes. However, we cannot and do not guarantee the security of any information. This is especially true for any information that is transmitted electronically and that is unprotected until it reaches our servers.
Unfortunately, no electronic data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we believe that we use reasonable measures to protect Personal Information, we cannot ensure or warrant the security of any information transmitted or otherwise provided to us or received from us.
If you create an account on our Site, it will be your responsibility for keeping your account and password confidential. We will never ask for your password (except, if applicable, when you create your account and log into the Site).
YOUR RIGHTS REGARDING Your Information
A. General Rights.
We strive to maintain the accuracy of any Personal Information collected from you and will try to respond promptly to update our records when you tell us the information in our records is not correct. However, we must rely upon you to ensure that the information you provide us is complete, accurate, and up-to-date, and to inform us of any changes. Please review all of your information carefully before submitting it to us and notify us as soon as possible of any updates or corrections.
Depending on the laws that apply to you, you may obtain from us certain Personal Information in our records. If you wish to access, review, or make any changes to Personal Information you have provided to us through the Site or your participation in a clinical rotation, please contact us at the information provided at the end of this Privacy Policy. We reserve the right to deny access as permitted or required by applicable law.
If you have an account on this Site, you may access and edit your account information online, by signing into your account and selecting the information you want to edit.
In addition, please note that notwithstanding your email preferences, we may need to contact you as required by law, or to complete any open inquiries. If you have a concern or complaint you desire ClickClinicals to address in relation to our privacy and data practices, our Confidentiality and Security Team (CST) (accessible at cst@clickclinicals.com will be able to direct your query to ensure that a prompt internal review commences, led by ClickClinicals CST, or direct you to the relevant regulator in your jurisdiction, if you wish to direct queries or concerns to them.
B. Your Rights Regarding Direct Marketing.
As noted above in this Privacy Policy, we may use your Personal Information to provide you with marketing and promotional information about us, students seeking clinical matches and preceptors’ services. These promotions may be made by mail, email, telephone, instant messaging application, or text (SMS) message, or other methods that may become relevant or available. All promotional materials that are sent by use using electronic means will include a simple means for you to stop receiving further communications. For example, we may provide you with an “unsubscribe” link, or any email address to which you can send an opt-out request. In addition, if we need your consent for direct marketing communications under applicable law, and if you provide your consent, you will be able to change your mind at any time.
You can manage your consent preferences with respect to direct marketing activities by contacting us at info@clickclincials.com
Please note that despite your email preferences, we may need to contact you as a student or preceptor regarding a clinical rotation, as required by law, or regarding legal matters. However, we will not send you marketing communications if you have opted out of receiving them.
C. Rights of California Residents
If you are a California resident, please see our California Privacy Notice.
A NOTE ABOUT CHILDREN
The Site is not targeted to, and we have no interest in collecting information from, children, and we do not knowingly gather any Personal Information from children under the age of 18. By using the Site or participating in a Program, you represent that you are 18 years of age or older. If you are a parent or a legal guardian who believes that your minor child provided us with any Personal Information, please contact us at info@clickclinicals.com
THIRD-PARTY WEBSITES AND SERVICES
As a convenience, we may reference or provide links to third-party websites and services, including those of unaffiliated third parties, our affiliates, service providers, and third parties with which we do business. When you access these third-party services, you leave our Site, and we are not responsible for, and do not control, the content, security, or privacy practices employed by any third-party websites and services. We may use an unrelated third-party service for credit card processing and provide access to this third-party service through the website. If you decide to use third-party services, you are responsible for reviewing and understanding any terms and conditions governing such third-party services. You agree that the company providing third-party services, and not ClickClinicals, is solely responsible for the third-party services. We will not be responsible for the information contained in any third-party site or for your use of or inability to use such web site. Access to any third-party site is at your own risk, and you acknowledge and understand that thirty-party sites may contain terms and privacy policies that are different from this Privacy Policy. We are not responsible for such provisions and expressly disclaim any liability for them.
BUSINESS TRANSFER
We may, in the future, sell or otherwise transfer some or all of our business, operations or assets to a third party, whether by merger, acquisition or otherwise. Personal information we obtain from or about you via the Site or your participation in a clinical rotation may be disclosed to any potential or actual third-party acquirers and may be among those assets transferred.
CHANGES TO THIS PRIVACY POLICY
We may make changes to this Privacy Policy. Any modifications will be effective when the changes are posted to the Site. You can review the most current version of this Privacy Policy at any time by accessing the section of the Site labeled Privacy Policy, and you can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this Privacy Policy. You are expected to check this Privacy Policy from time to time to take notice of any changes. You understand and agree that your continued access to or use of the Site after any posted modification to this Privacy Policy indicates your acceptance of the modification, even if you did not take the time to read the modification.
If you have any questions or concerns about this Privacy Policy and/or how we process Personal Information, please contact us at:
Confidentiality and Security Team (CST), ClickClinicals
1501 East Woodfield Road, Suite 204N
Schaumburg, IL 60173
cst@clickclinicals.com
872-703-5816